UX Audit Services

Explore UX Audit Services from WeSoftYou – a step-by-step process to find and fix key issues in your product. Our solutions increase conversions, improve user-friendliness, and attract more users. Let's enhance your digital experience!

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UX Audit Services

Our Star Clients

UX Audit Services We Provide

UX Audit Services We Provide

Usability Testing

Gather insights through diverse testing methods, optimizing satisfaction and usability.

UX Audit

Gain a holistic product evaluation, enhancing user flow and addressing usability.

UI Audit

Analyze interface elements, ensuring consistency and an improved user experience.

Web App UX/UI Audit

Assess web app usability and design, providing actionable improvements.

Mobile App UX/UI Audit

Evaluate mobile app UX/UI, optimizing navigation, usability, and overall experience.


Client feedback is a big factor in the awards process. Clutch.co’s leading companies have been vetted for quality and performance, and we are happy that WeSoftYou made the list.

5.020 Reviews

They were fast, attentive, and proactive. WeSoftYou is a highly reliable and valuable partner for us that we will continue to work with moving forward in our tech stack design.

Scott Sosso
Scott Sosso

What started as a "3 months" contract became so much larger, and you all are such doers and deliver so much value it's been insane watching you work.

Jason Glass
Jason Glass
CTO at Hypermarket

On an organizational level and an employee-specific level, their responsiveness is unmatched within their industry.

Brian Wood
Brian Wood
Director of Engineering at Living Security

WeSoftYou's team members are incredible problem solvers at their core, they have a wonderful client-first attitude.

Colin Stuart
Colin Stuart
CEO at Baker Stuart Limited

I'm incredibly impressed by the team's ability to deliver complex features and navigate challenges with grace and dedication.

Ian Ranosa
Ian Ranosa
BA, UI/UX Lead

They’re proactive and independent. I value that they work without a lot of supervision. Our software has received incredibly positive feedback from both internal and external sources.

Max Cooper
Max Cooper
CFO, Go-rilla Digital Advertising LTD

The work WeSoftYou provided has generated an enormous impact. They executed very well, so we were able to launch a significant number of new features to the site.

Omer Levi
Omer Levi
Product Owner at GoodDollar

WeSoftYou was always there to help, working hard to ensure the project went well and the product was excellent.

Yaroslav Khaletskyy
Yaroslav Khaletskyy
Head of Partnerships & Co-Foudner, Qream Design Agency

What impressed us the most was how dedicated WeSoftYou was to achieving our project goals.

Slavica Mitreva
Slavica Mitreva
Product Owner, Ibusiness Funding

Throughout the project, they were always willing to listen and adapt to our needs.

Lilli Johnson
Lilli Johnson
Project Manager at Vignetto

Why make a UX Audit?

Uncovering usability issues

We’ll find our where do users experience the most difficulties.

Seamless user journey

Discover what prevents your users from converting into your customers.

Engagement, conversions & satisfaction

UX Audit can help to increase customer engagement, satisfaction, and conversions.

Our Awards and Mentions

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Top Blockchain Company in 2023

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Innovators of the Year 2019

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Member of Forbes Technology Council

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Top AI Consulting Company in 2023

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Recognized Eco Software Company

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Breakthrough of the Year 2019

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Top 1% in the World by Clutch.co

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AI Maturation Company in 2023

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Top Web3 Company 2023

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Top JavaScript Developers in 2023

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Top Python and Django Developers 2023

UX Audit: Step By Step


Business Objectives Clarification

The most important thing at the first stages of the audit is to clarify the business goals of the project and the whole company. To do this, we conduct interviews and polls with company members. We ask general questions about why the product was designed the way it was, what pain points users encountered in using it, and what you would like to see in the end. Outcome: Business model canvas, Service blueprint, Impact effort map.


User Understanding Session

This is one of the most informative parts of the audit. We communicate with you and find out all the information that you know about your clients. Then, our task is to conduct usability testing with several users. This will clearly show how users interact with your product and what difficulties they face before taking the targeted action. Outcome: Videos of all testing sessions, Screenshots of the most problematic pages, Full report with user’s problems.


Analytics Metrics Exploration

Analytics data are valuable for auditing as they provide insights into crucial data such as conversions or exits, where users come from, how long they have been on the site, where they click most, etc. We also conduct competitor analysis to see how similar products and their users live. Outcome: Web analytics report, Competitors analysis report.


Heuristic Product Еvaluation

Another important task of UX auditing is the heuristic assessment of the interface. This is a fairly quick method, which uses a set of principles and rules to understand how clear and easy to use the interface is. Also, testing the interface using these principles will help you figure out potential obstacles to achieving the goal. Outcome: Report with screenshots of problem screens (highlighting problem areas and ways to solve them).

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WeSoftYou — Is Your Trusted Partner In UX Audit

Comprehensive Reporting

Receive full, detailed reports at every stage of our UX audit, providing you with a transparent and thorough understanding of your product's user experience.

Holistic Problem Solutions

We don't just identify issues; we offer effective solutions for every problem found in your interface, ensuring actionable insights to enhance user interactions.

Strategic Prioritization

Benefit from our expertise in determining priorities for your upcoming work, allowing you to focus on the most impactful improvements for a more optimized and user-friendly product. Choose WeSoftYou for a holistic and strategic approach to UX audits.

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Read More

Our blog is a treasure trove of information that can help you gain a deeper understanding of the product development process and the latest industry trends.

Read Our Blog


The steps included in a UX audit will vary depending on the time and budget allotted to the project. Some audits will only last a day or two, while others can last several weeks.

No, users are not required for performing UX audit. It is usually done by UX designers who analyze your product against generally accepted UX standards & practices. As a rule, users are involved during usability testing when they actually use the product & give their feedback regarding it.

Mainly, UX audits are performed by UX designers, although sometimes UX researchers and UI designers can also be involved. Everything depends on the size of the project analyzed & your goals. UX audits with greater scope might sometimes require assistance of a Project Manager or a Design Lead.

UX audit is only the first step of improving your product’s performance. Based on the list of UX recommendations we provide, you can redesign your product implementing the fixes and proceed to development. UX audit findings might also allow you to shape & build new strategy for your product development.

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Maksym Petruk, CEO

Maksym Petruk
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